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I ordered toners for our printer and they were here the next day! 3 from Octopus and 1 direct from their wholesaler. All in all a lovely, friendly and efficient service! A**
I recently made a first time purchase online and I was impressed with the speed and efficiency my order was dealt with and received.
What can I say? Brilliant...was looking for a specific type of paper rather urgently, could not find it anywhere...but Octopus had it! Ordering was simple and the paper arrived in time and saved the day! Thank you!!!
We recently switched to Octopus from our previous stationary providers and were very impressed with the reduced prices and the prompt delivery
Very glad we were happy to offer better value and good service!
Great service, Mike was really helpful, package arrived the following day! Would definitely use again and highly recommend.
Glad we could help! Call anytime you need anything.
Excellent service found and supplied ink no longer produced by manufacturer for my Dell printer
Friendly efficient staff treated me as an import customer
Highly recommend them will not hesitate to use them in the future
We really do believe that each of our customers is important, glad you were happy with your service!
Ordered an anti static chair mat but was advised that there were some delivery issues due to Brexit. Offered an alternative (and a more expensive one for the same price which was a great offer) but said I was happy to wait.
Item arrived today and very happy - as described.
What stood out were the comms though; friendly, prompt and explaining the issue.
Hope the company continues to thrive and people are patient if Brexit causes an ordering issue as it's worth the wait. Would definitely use again. Perfect example of a business we should all be supporting.
Thank you for your review, we strive to deliver much needed customer service in these difficult times.
Having invested in a printer that takes this size paper, I redesigned our "family" calendar to fit it. There are three photos per month, one landscape flanked by two smaller portraits. The days of the month, in two columns, have reminders of birthdays, religious festivals etc. with plenty of space to write in any appointments. The charts are coloured appropriately to the time of year. By brightening up all the photos, desaturating the colours and allowing a minute or two between printing each sheet, I got superb results for a non-photo paper and even tailored the photos to suit each family member - who had contributed their favourites. It was a lengthy undertaking but well worth the trouble.
Thank you Rosanne for your feedback. We are so glad our advice helped you and we were able to send you a sample to make sure you got what you needed. Sounds like a great project!
Always a quick and efficient service and friendly too.. thank you !
We do pride ourselves on our friendly team so thank you!
Suer range of products, great price and speedy delivery.
Your very welcome! We know its important to get products out to our customers quickly.
Called the store in Manchester for flip charts, was told there weren’t any available but they immediately shipped some from another city to me and got here within 4 hours.
Very reliable. Would definitely order again
Thats great to hear, we always try to go above and beyond for our customers.
A very prompt delivery and pleased with the price.
Now I have found this company I will definitely use them again.
Thats always nice to hear and very glad you found us.
1st time i have ordered but very happy with the speed i recieved my toner and the friendly service will order all my toners from here in future thank you
Thats great news! We look forward to helping you again soon.
I needed an A4 binder but was struggling to find one as I needed a US A4 binder. I was delighted to find one at Octopus Office Supplies. It arrived very quickly in the post and was well package. If certainly do business again with this company.
Thats great news Tina glad we could help and so quickly!
I had a query after placing my order, and the person I phoned was incredibly helpful. Very fast delivery too.
This was my first order, but I wouldn't dream of going anywhere else now. It is so refreshing to find a company that places such an emphasis on good customer service.
Thats great to hear! All our team are so focused on providing an excellent service, look forward to helping you again soon.
I contacted Octopus for the first time as I wished to order two items:
- Indian Legal Paper - an unusual request in UK.
- HP 303XL Inkjet cartridge
The person who answered the phone immediately put my mind to rest and assured me both items could be supplied and would be delivered in a few days.
The paper came through but I am still waiting for the second item. I am almost certain it will be delivered soon.
I must say the person on the phone was proficient, pleasant and promptly put my mind at rest.
I would have no hesitation in using the services of this company again and would gladly recommend them to my associates.
I wish the company the very best.
Thank you for your review we are happy to hear our team were able to put your mind at rest and help. We are always here when you need us!
Quick delivery and a good range of products
We have used this company for many years now and have never been disappointed, always helpful and always ready to give options on supplies and availability. We would not hesitate in recommending Octopus to anyone 🙂
Thank you so much for your review, glad we can continue to help you!
Identified and ordered the correct paper for my application and the goods arrived promptly, and very reasonably priced too.
Great to hear! Hope we can help again soon.
I contacted Octopus for some assistance in tracking down a specific laser jet ink cartridge for my printers. I was having terrible trouble locating. The gentleman I spoke to was so helpful, and said he would look into it and get back to me. True to his word he contacted me to say he had located some, although they would be some time he would keep me informed. I happily placed the order with Octopus. I was kept informed via email on the progress on my order. The items were received well packaged and also with some much appreciated jammy dodges with them! Absolutely excellent service would definitely use this company again. Good customer service is very rare nowadays and should be acknowledge. Very professional company.
So happy we could help you Alison, thank you for your very kind review and we are here if you need us again.